We've provided the info you need in two formats - right on this page (click a topic to see the text at right) or via a pdf file you can download.
If we’re encoding the caption/subtitle file onto a master tape for you, you need to send us a copy of your master. The master tape must fulfill the following specifications:
If we’re not encoding a master for you, then please create a proxy from your master based on one of the following formats: DVD-R. MPEG file, or VHS.
A proxy enables you to send us a copy of your master in a quick and inexpensive manner. We recommend MPEG or DVD-R for the highest quality, security, and least expensive duplication and shipping.
Video files can be delivered in several ways:
A test is required before we can accept work this way.
Clipmail
Clipmail settings (call or email for our Clipmail address)
Cleaner Transcoding
Settings for our Cleaner transcoding software to create CaptionMax-compatible MPEG-1 files.
Please send all materials to:
Minneapolis Office
CaptionMax
2438 27th Avenue South
Minneapolis, MN 55406
Phone: 612-341-3566
Fax: 612-341-2345
Burbank office
CaptionMax
441 North Varney Street
Burbank, CA 91502-1733
Attention: PROJECT MANAGER